WHAT IS RELATIONSHIP REWARDS?
Relationship Rewards is a trifold reward point program exclusively for clients who LIVE BEAUTIFULLY; providing you the opportunity to reap rewards from three (3) areas of investment: Receiving Haircare Services, Referring Haircare Services, and Giving Generously in the community.
WHAT IS THE PURPOSE?
The purpose of Relationship Rewards is: 1) to demonstrate the value of loyal relationships and 2) to monetarily reward each client for the relationship we have with them, and they have with others.
WHO QUALIFIES FOR RELATIONSHIP REWARDS?
Both Existing Clients and the people who they Refer ( Referred Clients) Qualify for Relationship Rewards.
HOW ARE REWARD POINTS ASSESSED?
Relationship Rewards are initiated for an individual’s account following their fourth service visit with alexia. One Point is earned for each dollar. Existing Clients receive reward points for each dollar invested in LIVE BEAUTIFULLY* Services and Gift Certificates. In addition, Existing Clients will earn Rewards Points when a Referral Guest receives a service, and may continue to receive rewards for up to 12 months from the first referral visit. Family members may own the same account, and together accrue, and **share the Rewards.
HOW ARE REWARD POINTS CONVERTED TO CASH CREDITS?
Points are converted to Cash Credits based on the length of relationship with alexia; so , as the length of your relationship grows, so does the conversion/redemption value of Cash Credits from Reward Points assessed. The Cash Credit Value is accruable with the addition of services received ,over time.
HOW WILL I KNOW THE VALUE OF MY REWARDS?
Rewards are recorded in your account, and displayed on your appointment receipt. In addition, any LIVE BEAUTIFULLY team member may look up the value for you, upon request.
WILL MY REWARD POINTS or CASH CREDIT EXPIRE
Because Relationship Reward Points automatically convert to Cash Credits applicable to future investments, they may not be redeemed for a cash payout. However, your rewards will not expire. You may apply your Cash Credit at any visit, or continue to accrue Reward Points and apply them to a special investment. For efficient record keeping purposes, Reward Points and corresponding Cash Credit will, however, be made inactive should our relationship be dormant for longer than 6 months.
WHAT DO I GET REWARDS POINTS FOR; and WHAT CAN I APPLY THE CASH CREDIT TO?
As early as your fourth service visit you will receive a Reward Point for each dollar invested in your LIVE BEAUTIFULLY *Services and Gift Certificates. In addition, existing clients will earn Rewards Points when a Referral Guest receives a service, and may continue to receive rewards points for up to 12 months from the fist referral visit.Cash Credits may apply toward LIVE BEAUTIFULLY *Services and Haircare & Styling Products, as well as Gift Certificates not purchased online.
I CAN RECEIVE REWARDS POINTS FOR GIVING GENEROUSLY ?
Yes, when you participate in promotions such as our annual Give Generously Campaign you will receive a Reward Point for each dollar of your donation.
SPECIAL NOTES:*Rewards Points are issued and Cash Credits are valid toward LIVE BEAUTIFULLY Services and Haircare & Styling Products that are not already discounted. ** Sharing Rewards requires each person to agree to hold Alexia harmless for cash credits applied from a shared account.